How Morlando Crane Improves Dispatch & Scheduling with Visual Dispatch
How Morlando Crane Improves Dispatch & Scheduling with Visual Dispatch
Introducing Morlando Crane
Morlando Crane is a family-owned crane and rigging company based in Raleigh, North Carolina run by brothers Jimmy and Nathan Morlando. With a fleet of 16 mobile cranes ranging from 35 to 275 tons, they support a wide range of jobs from HVAC installs and modular homes to cell towers and industrial work. With decades of experience and a strong reputation for reliability, Morlando Crane continues to deliver safe, efficient lifting solutions across both everyday service work and complex, multi-day projects.
The Challenge: Managing High Job Volume and Last-Minute Requests
Morlando Crane handles a high volume of work every day, often completing 16 to 25 jobs. Many of these jobs come in last minute, which made scheduling and dispatching a challenge.
Before using a centralized software solution, the team struggled to quickly adjust schedules, keep track of crews, and make sure every job was covered.
The Solution: Crane Dispatch Software Built for the Industry
With RapidWorks’ Visual Dispatch, Morlando Crane now has a solution designed specifically for crane companies. Dispatchers can see the full day clearly and make changes in seconds using simple drag-and-drop tools.
This makes it much easier to handle fast-moving schedules and respond to urgent customer needs.
Key Results: Faster Scheduling and Better Control
- Easily manage 16–25 jobs per day
- Quickly adjust schedules for last-minute work
- Clear, hour-by-hour view of the full schedule
- Improved coordination between dispatchers and crews
- Less time spent managing changes manually
Real-Time Visibility for Dispatch and Office Teams
The system gives both the field and office teams a clear view of what’s happening throughout the day. This helps keep jobs on track and reduces confusion.
- Visual schedule for all cranes and crews
- Simple drag-and-drop job updates
- Better communication across the team
Jimmy and Nathan shared that the system is easy to use and built specifically for their industry. Their dispatchers enjoy how visual and simple it is, and their accounting team benefits from having everything organized in one place. They also value the support from the Visual Dispatch team, calling it a true partnership that helps them get the most out of the system.
As a purpose-built dispatch and invoicing software for crane companies, Visual Dispatch helps Morlando Crane stay organized, respond faster to customer needs, and continue scaling their operations with confidence.
To learn more about Visual Dispatch, schedule a demo today!