Rapid Payments: A Faster, Easier Way to Get Paid

Have you ever thought to yourself, “Why does getting paid take so long?” 

You’re not alone. For many teams across heavy construction services, the payment process drags on long after the work is done. The crew finishes the job. The dispatcher marks it complete. The tickets are approved. But in the back office, the real wait begins. 

Invoices are matched by hand. Checks trickle in through the mail. Customers call in asking what they owe — or don’t call at all. Your billing team sends reminders, then second reminders, then spends hours trying to reconcile payments that don’t quite line up. 

The job might only take a day. Getting paid for it can take weeks. 

And that slows everything down, from cash flow to scheduling to how confidently you can plan your next month. We heard this story again and again. So we built something to change it. 

A Clearer, Easier Way to Track and Manage Every Payment 

Rapid Payments is designed to take the guesswork and manual work out of getting paid. 

Instead of digging through systems or spreadsheets, owners and billing teams can glance at the dashboard and immediately understand where things stand. And because payments automatically apply to the correct invoices, the hours once spent matching totals are freed for more important work. 

For Your Team: A Merchant Portal Built for Cash Flow 

Rapid Payments focuses on the real work your back office does every day. Think of the Merchant Portal as your command center. From sending invoices with secure payment links to reviewing unsettled amounts, everything is designed to reduce back-office effort while speeding up payment collection.  

• Complete Visibility: See payments received, pending, pre-auths, and fees in one organized dashboard. 

• Automatic Reconciliation: Limit time spent on reconciliation with payments that are applied to the correct invoice automatically. 

• Virtual Terminal: Securely process payments over the phone when needed. 

• Pre-authorization: Create, manage, convert, renew, or release payment holds with a click.  

• Charges & Fees: See a detailed breakdown of credit card and ACH fees, surcharges, and net amounts, with export options for reconciliation. 

• Full Traceability: Track every transaction with reference numbers inside RapidWorks. 
  

What Teams Value Most About Rapid Payments 

“Rapid Payments has made a real difference for us. Our team can see everything at a glance: what invoices have been sent, what’s paid, and what’s still outstanding. Our cash flow has settled into a steady two-week rhythm; we’re getting paid faster and able to pay our bills faster. It’s been great, even our old-school customers are paying online now. And the COD money that used to be so hard to collect isn’t a struggle anymore, with pre-authorization, we capture it up front.” — Ed Albin, Central Concrete Pumping

For Your Customers: A Modern Self-Servicing Experience  

Customers today expect options, even in industries where many are still used to writing checks. With Rapid Payments, you can offer your customers a self-service portal where they can: 

• View all invoices, account balance, and download statements 

• Make payments on multiple open balance invoices at once 

• Pay via ACH or with credit card 

• Add notes and review payment history 

No phone calls. No confusion. Just an easy, secure way to pay and move on with their day, something even “old-school” customers appreciate. 

Fixing the Hardest Part: Collecting Cash on Delivery and Upfront Payments

For many companies in heavy construction services, COD (cash-on-delivery) customers can create added complexity in the payment process. These are typically first-time customers, one-off jobs, or projects completed without established credit terms. In these cases, the work is performed before payment is received, which can introduce uncertainty and delays. 

Common challenges include: 

• The crew finishes the job, but the office still must chase the payment. 

• Customers say they’ll “swing by with a check,” but days pass before anything arrives. 

• If the right person isn’t on-site or available, payment gets delayed again. 

• Work is completed before the payment is guaranteed, which puts your cash flow at risk. 

Rapid Payments simplifies this workflow with built-in pre-authorizations that allow your team to: 

• Place a secure hold on the customer’s payment method before work begins. 

• Convert the hold into a completed payment when the job is invoiced. 

• Renew or release holds as needed. 

This provides a more predictable process for handling COD jobs and limits the need for manual follow-up from your office. 

This Is Just the Beginning

Rapid Payments is live and included for all RapidWorks customers with their platform license. 

Whether you handle a handful of invoices or hundreds each week, this is a way to bring speed, predictability, and simplicity to the part of your business that affects everything else: cash flow. 

Your work is already moving fast. Now your payments can, too. 

If you’d like to see Rapid Payments in action or turn it on for your account, reach out to your RapidWorks contact or book a demo.